Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device, remember your preferences, and provide a better experience. Similar technologies include local storage, session storage, and pixel tags.

2. Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in, CSRF tokens for security, and preference cookies for theme (light/dark mode). You cannot opt out of essential cookies.
• Analytics cookies: Help us understand how visitors interact with the platform (pages visited, features used, error rates). We use this data to improve the product. No personally identifiable information is shared with analytics providers.
• Performance cookies: Track load times and technical performance to help us identify and fix issues faster.
• Preference cookies: Remember your settings such as selected AI model, language, and UI preferences across sessions.

3. Third-Party Cookies

• Payment providers (Stripe, PayPal) may set cookies to facilitate secure checkout.
• CDN providers may set performance and security cookies.
• We do not use advertising or retargeting cookies.

4. Cookie Duration

• Session cookies: Deleted when you close your browser.
• Persistent cookies: Remain on your device for a set period (typically 7–30 days for authentication, up to 1 year for preferences).
• Third-party cookies: Duration is set by the respective provider.

5. Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to block cookies entirely, delete existing cookies, or be notified when a cookie is set. Note that disabling essential cookies will prevent you from logging in and using the platform. To manage cookies, look for the 'Privacy' or 'Cookies' section in your browser settings.

6. Local Storage

In addition to cookies, VA Suite 360 uses browser local storage to save your selected AI model and API key preferences client-side. This data stays on your device and is never transmitted to our servers. You can clear it by clearing your browser's site data.

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or applicable regulations. Check this page periodically or watch for notifications in the platform.